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Hi there and welcome
What is the error message you get when you fail to log into your account?
Please let me know
When were you last able to sign in?
Sure, I keep repeating the same question many ties, but you keep ignoring, why?
Can you please use my link below to reset your password
Let me know please when you have
You do not sign in, you use the link I gave you to reset it, you need to do this
please be more detailed.... what exactly happened, how did it not let you
So you can also not get access to your recovery email address for the account either?
No I cannot do it for you... if I could there would be no point to the security....
So you have an account you cannot access and also the email address you ussed as the recovery account you cannot access either.
Is this correct?
I do not understand your response... please look at my last message and reply to it
Ok, then your only option is you will need to take the phone into the store, as you cannot reset your password.
They will need to send the phone to the facotry to have it re0imaged as a new phone for you.
It is the only option in this situation now
I cannot, this I explained in my last message..
I will repeat
your only option is you will need to take the phone into the store, as you cannot reset your password.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.