For Online Computer Support, Ask a Computer Technician
Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.Sure, you can restore access to your email account easily if you have set your recovery phone and email address (prior to the login issue) and that information is still valid.
Remember, it is not always possible to recover an account, especially if recovery information is outdated or or not set prior to the issueHave you tried yet going via account recovery procedure? Or would you like me to remote into your computer and work on it with you?
Where do you have access from to send/rec? pc or phone?
May I connect to your computer securely to look at it?
full control, you will see everything I am doing
I see, its added in your personal account as secondary account. have you tried using your personal account as recovery account instead of phone number?
You can ignore any automated offers that may pop up - they are sent automatically by the site.
Technically, you have a free account, and since you already tried recovery and failed with every option there - then you are out of luck.
but, if you believe your account was disabled due to some issue - fill out this form: https://support.google.com/accounts/contact/disabled2
right, in your case that's only option to still use that account. limited option, but nevertheless... try converting your business email to paid account, will greatly help in future with recovering it.
> But if I go remote, i get charged right?
yes, but it wont help in your case