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Can't login. Have not been able to get on for months. That's…

Customer Question
Can't login Technician's Assistant:...

Can't login

Technician's Assistant: Have you tried having password ***** directions emailed to you?

Yes

Technician's Assistant: Have you installed any updates recently?

Have not been able to get on for months

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's it

Submitted: 11 months ago.Category: Computer
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Answered in 3 minutes by:
9/6/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,168
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. What's the error or message?

What kind of login password ***** ***** such as email password, or computer's login password, or Wi-Fi / wireless password, etc.?

Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

What's the make / model of your computer?

It looks like you are not there. We can schedule another time.

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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