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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have typed in my password and it says it's incorrect. I

Customer Question

I have typed in my password ***** it says it's incorrect. I know it is correct as I verified each letter as I typed.
JA: When did you last reset your username and password?
Customer: I haven't. Why do I have to, just another series of letters and numbers to remember.
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: I'm not that computer literate but I have a I phone 6 plus. Does that help?
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: The phone is 1 year old (appx) and all I have done is re-type password.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No, thank you for your input.
Submitted: 1 month ago.
Category: Computer
Expert:  Moses C replied 1 month ago.

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will do my best to help you out in fixing the issue you are facing.
What exactly are you having trouble with, on which account the password ***** ***** being accepted