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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I don't know my password. It was set up by my son before we

Customer Question

I don't know my password. It was set up by my son before we moved in. How can I obtain a new password?
JA: When did you last reset your username and password?
Customer: Never We took residence 6 months ago.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: My newest bill - I have autopay - is showing a new charge of 8.99 for an add-on which i did not approve. How can I delete that charge?
Submitted: 1 month ago.
Category: Computer
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

What password ***** you looking for?

What company is charging you 8.99 that you didnt approve?