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My dell laptop has Vista on it, My PC uses windows 7 how can…

Customer Question
Hi my dell laptop...

Hi my dell laptop has Vista on it, My PC uses windows 7 how can I download windows 7 onto my laptop and remove the vista operating system?

Technician's Assistant: Just to clarify, what's the exact model of your Dell? And what operating system are you running?

How do I find out the exact model and operating syatem

Technician's Assistant: Have you installed any updates recently?

I had dell so a systems check and I keep getting a message that vista no longer supported

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am running windows 7 on my pc does that help.

Submitted: 10 months ago.Category: Computer
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Answered in 1 minute by:
9/6/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 10 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 950
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will do my best to help you out in fixing the issue you are facing.

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 10 months ago

you want to get windows 7 on the computer which is running windows vista on it am i correct?

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