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Ricky Kresslein
Ricky Kresslein, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 390
Experience:  3+ Years in Tech Support
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I am get this message when I try to set up my computer back

Customer Question

I am get this message when I try to set up my computer back up "Task image is corrupt or has been tampered with 0x80041321"
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP Envy MS7
JA: Have you installed any updates recently?
Customer: not that I can remember
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Ricky Kresslein replied 1 month ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Ricky Kresslein replied 1 month ago.

a. Click on Start; in the start search type regedit.exe and press Enter.
If you get a consent prompt, click on Yes.
b. Browse through the following location.
HKLM\SOFTWARE\Microsoft\Windows NT\Current Version\Schedule key and then delete its subkeys.
c. Save the changes and then exit out of the registry editor.

Now check if Task Scheduler works.

Expert:  Ricky Kresslein replied 1 month ago.

Did that work for you?

Expert:  Ricky Kresslein replied 1 month ago.

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to rate my service using the stars at the top of this page. Thank you, ***** ***** a great day!