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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just purchased the m3 Surface Pro and am playing with some

Customer Question

Hello! I just purchased the m3 Surface Pro and am playing with some of the settings. I've noticed that the ability to customize which universal apps the pen opens is amazing!
JA: What kind of computer do you have?
Customer: But there are a list of about 20 that it won't actually open.
JA: Have you installed any updates recently?
Customer: Yep! Just fully updated the machine. Rebooted it. Disconnected the pen and reconnected it.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: The Universal App that I'd like to launch is "Desktop". That's about it. :) Thanks!
Submitted: 1 month ago.
Category: Computer
Expert:  Kris R replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Customer: replied 1 month ago.
Hi Kris. Thanks so much. What questions can I answer?
Expert:  Kris R replied 1 month ago.


Is gMail tell you that your password ***** *****?



Customer: replied 1 month ago.
I'm sorry. May I ask what the pen not opening the desktop universal app has to do with gmail and passwords?
Expert:  Kris R replied 1 month ago.

Nothing, hit reply to the wrong question.. sorry!

Expert:  Kris R replied 1 month ago.

Be aware that Double Clicking the button doesn't start a screenclipping like Microsoft USED to support when they originally sold the device.

Customer: replied 1 month ago.
It's Single Click that isn't working
Customer: replied 1 month ago.
only for very specific universal apps: App Installer
App Resolver
Captive Portal Flow
Credential Dialog
File Explorer
Learn Mixed Reality
Mail and Calendar Accounts
Microsoft Wallet
Network Connection Flow
All Mixed Reality apps
Store Experience Host
Take a Test
Window Picker
Windows Mixed Reality
Windows Mixed Reality Environments
Customer: replied 1 month ago.
Specifically, I would like single click to return me to the Desktop. Single click, Double click, and Long Press work for all other applications on the list except those included above.
Expert:  Kris R replied 1 month ago.

Ok I'm not 100% sure here, let me opt out of this one for another expert to assist you..

You will be emailed when they pick this up :)

Customer: replied 1 month ago.