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I can't sign in with my password, I've changed it 3 times so…

Customer Question
I can't sign in...

I can't sign in with my password

Technician's Assistant: When did you last reset your username and password?

I've changed it 3 times so far because none of them are accepted - that includes a special one given to me by Louie

Technician's Assistant: Have you installed any updates recently?

Automatic ones

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thank you

Submitted: 5 months ago.Category: Computer
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Customer reply replied 5 months ago
I can't sign in to AKA Catholic site. all the others are okay!
Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
9/6/2017
Tech Support Specialist: Michelle, Computer Support Specialist replied 5 months ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,792
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

what is the username that you use for the aka site that you are unable to sign into

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Customer reply replied 5 months ago
Gods servant first
Tech Support Specialist: Michelle, Computer Support Specialist replied 5 months ago

is this one word or 3 words as usually username would be one word

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Tech Support Specialist: Michelle, Computer Support Specialist replied 5 months ago

also let me know your email address that you provided on the akacatholic site at the time of registering

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Tech Support Specialist: Michelle, Computer Support Specialist replied 5 months ago

please check your email and let me know if you have got one from the website

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Customer reply replied 5 months ago
It must have been a web problem because it's okay now. Thank you for your time. B
Tech Support Specialist: Michelle, Computer Support Specialist replied 5 months ago

Feel free to ask if you have any question. Please provide a rating for the service, effort and the time by clicking on the stars located on the upper right corner of this page.

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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,792
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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