Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't sign in with my password, I've changed it 3 times so…

Customer Question
I can't sign in...

I can't sign in with my password

Technician's Assistant: When did you last reset your username and password?

I've changed it 3 times so far because none of them are accepted - that includes a special one given to me by Louie

Technician's Assistant: Have you installed any updates recently?

Automatic ones

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thank you

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 10 months ago
I can't sign in to AKA Catholic site. all the others are okay!
Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
9/6/2017
Tech Support Specialist: Michelle, Computer Support Specialist replied 10 months ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,031
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

what is the username that you use for the aka site that you are unable to sign into

Ask Your Own Computer Question
Customer reply replied 10 months ago
Gods servant first
Tech Support Specialist: Michelle, Computer Support Specialist replied 10 months ago

is this one word or 3 words as usually username would be one word

Ask Your Own Computer Question
Tech Support Specialist: Michelle, Computer Support Specialist replied 10 months ago

also let me know your email address that you provided on the akacatholic site at the time of registering

Ask Your Own Computer Question
Tech Support Specialist: Michelle, Computer Support Specialist replied 10 months ago

please check your email and let me know if you have got one from the website

Ask Your Own Computer Question
Customer reply replied 10 months ago
It must have been a web problem because it's okay now. Thank you for your time. B
Tech Support Specialist: Michelle, Computer Support Specialist replied 10 months ago

Feel free to ask if you have any question. Please provide a rating for the service, effort and the time by clicking on the stars located on the upper right corner of this page.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michelle Your Own Question
Michelle
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,031
6,031 Satisfied Customers
Experience: B.Sc. Computer Science with Honors

Michelle is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Ahsan. Why is my account not taken care. I made two payments
i made two payments so far one in june the other in july … read more
John Castle
John Castle
BSC in Computing Network Management and Design
5 satisfied customers
My lenovo ideapad 110 stuck in the lenovo screen and won't
my lenovo ideapad 110 stuck in the lenovo screen and won't boot, cannot access bios or anything else ive been advised to try so far … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
On June 8 2018 I received a message from google that I had
On June 8 2018 I received a message from google that I had to open an account with fitbit. I entered the wrong e-mail address and now I can't get into my gmail. By mistake I entered***@******.*** and … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
999 satisfied customers
I put in my password, but it rejects it and I don't see
I put in my password, but it rejects it and I don't see where the password ***** be reset. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
999 satisfied customers
I have a Tracfone cellphone It says ZTE on the back. I don't
Hi, my name is***** have a Tracfone cellphone It says ZTE on the back. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
On my laptop only one application does not send soun out of
On my laptop only one application does not send soun out of my speakers but the rest do send sound out … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a lenovo yoga 300 combination notebook and tablet.
I have a lenovo yoga 300 combination notebook and tablet. This morning I downloaded Windows 10 Version 1803. My touchscreen stopped working. I looked on the forum but none of the proposed fixes worked… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Sinse Tuesday I can't get into my Facebook acct. I am using
Sinse Tuesday I can't get into my Facebook acct. I am using my old acct. But want the one o have been using. They both are under Sharon bracci … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I am unable to update it due to an error. Toshiba Satellite
I am unable to update it due to an error JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Toshiba Satellite C55t-A JA: How long has this been going on with you… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
429 satisfied customers
Major critical OS errors but desperate for support now...
major critical OS errors but desperate for support now... Business Mission Critical emergency.. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I want to setup my password. Hp hps203ia. I useas my
I want to setup my password JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: hp hps203ia JA: How long has this been going on with your computer? What have you … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
It's telling me that I need a operating system, Acer aspire
There is no CD ROM so I can't install a CD into it … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Yesterday I installed WinZip Privacy Protector and I clicked
Hi, I am Christine Bollez. Yesterday I installed WinZip Privacy Protector and I clicked on the button "delete" instead of "Clean"! Since then I can't login on my***@******.*** anymore!! Could you plea… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
508 satisfied customers
Second opinion] I put disc into rom nothing is happeningJA:
Second opinion] I put disc into rom nothing is happening… read more
Louie
Louie
Senior Technician
Associate Degree
1,438 satisfied customers
The cursor on my laptop has gpt stuck. Only works with mouse
The cursor on my laptop has gpt stuck. Only works with mouse plugged in … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Ican't getinto my google account. when I try to make a new
Ican't getinto my google account. when I try to make a new account, Iuse my current email of***@******.*** and it says it is already taken. my old email is***@******.*** which I no longer use. Help … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My internet connection drops out if the phone rings. Hp
my internet connection drops out if the phone rings … read more
Louie
Louie
Senior Technician
Associate Degree
1,438 satisfied customers
Marian, I am trying to make a d one time payment on line and
Marian, I am trying to make a d one time payment on line and asp keeps telling me that the site is not available at this time and I've tried since the 2- 23 to do this with the same results. Also, I n… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x