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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5640
Experience:  B.Sc. Computer Science with Honors
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I can't sign in with my password, I've changed it 3 times so

Customer Question

I can't sign in with my password
JA: When did you last reset your username and password?
Customer: I've changed it 3 times so far because none of them are accepted - that includes a special one given to me by Louie
JA: Have you installed any updates recently?
Customer: Automatic ones
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no thank you
Submitted: 1 month ago.
Category: Computer
Customer: replied 1 month ago.
I can't sign in to AKA Catholic site. all the others are okay!
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

what is the username that you use for the aka site that you are unable to sign into

Customer: replied 1 month ago.
Gods servant first
Expert:  Michelle replied 1 month ago.

is this one word or 3 words as usually username would be one word

Expert:  Michelle replied 1 month ago.

also let me know your email address that you provided on the akacatholic site at the time of registering

Expert:  Michelle replied 1 month ago.

please check your email and let me know if you have got one from the website

Customer: replied 1 month ago.
It must have been a web problem because it's okay now. Thank you for your time. B
Expert:  Michelle replied 1 month ago.

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