How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bhavik Joshi Your Own Question
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 588
Experience:  Product Developer at Computer Science Corporation
Type Your Computer Question Here...
Bhavik Joshi is online now
A new question is answered every 9 seconds

I am terrible with technology! But Microsoft Edge is not

This answer was rated:

Hello. I am terrible with technology! But Microsoft Edge is not working
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Oh my! its an all in one, if that's what you call it, Acer computer.
JA: Have you installed any updates recently?
Customer: Yes, the computer told me to do that last week. It took forever to do, and then I couldn't open my browser and any pdf files wouldn't open. Neither will facebook.
JA: Anything else you want the computer Expert to know before I connect you?
Customer: I don't know!

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

I can do the required clean up on your computer so that you do not face such problems. Let me know if you want to remotely connect to your computer remotely and do this clean up for you while you are watching.

Bhavik Joshi and 2 other Computer Specialists are ready to help you
Customer: replied 1 month ago.
ok. I should have told you I have low vision and challenges using my hands, that's why I am doing things slowly.

Ok. Click on below link and download a software from there :-

Once donwloaded, Just click on it and run it so that I can see your screen .