How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Cris Your Own Question
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6385
Experience:  10 years of IT experience in both business and residential.
Type Your Computer Question Here...
Cris is online now
A new question is answered every 9 seconds

Id like to add website shortcuts to my desktop, hp notebook,

This answer was rated:

Id like to add website shortcuts to my desktop
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: hp notebook, 15.6 laptop
JA: When did you purchase your HP? What troubleshooting have you tried?
Customer: yesterday. google searches
JA: Anything else you want the computer Expert to know before I connect you?
Customer: I dont I don't think so. Super new at this laptop

Hi, thanks for using I am Cris.

What web browser are you using?

Cris and 6 other Computer Specialists are ready to help you
Customer: replied 2 months ago.
I'm not sure. I have internet explorer

Please use the link to start the remote session. Click on Agree then download and run/open the file.

Customer: replied 2 months ago.
Do I give you a list or will you teach me how to do it myself?

Once we have the remote session I can go over with you and we can do some.