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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9844
Experience:  Computer Technician
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I don' remember my yahoo email address. can you help me? I

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I don' remember my yahoo email address. can you help me?
JA: How long have you had this issue with your Yahoo account?
Customer: I had it for last years fantasy league.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I waas told by my fantasy Cheif that i would have the same team, but when I try and go to the league . I'm ask to join, but I cannot join, because the league is full. i already have a team and a team name that's there.
JA: Anything else you want the email Expert to know before I connect you?
Customer: The league is Falcantraz and my team name ia LEEBOYS DYNASTY
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
The best option will be to use a secure remote screen connection to troubleshoot the issue/ It will require downloading a screen connect app to get us started. Will that be okay?
You can reply to me here by typing in the box below please.
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9844
Experience: Computer Technician
Randy Computer Tech and 3 other Computer Specialists are ready to help you
Customer: replied 1 month ago.
Customer: replied 1 month ago.
no deal, if I have to par anoter dollar!
Customer: replied 1 month ago.
I will like to cancel.

If you would go to this webpage

http://www.justanswer.com/remotedesktop/join.aspx?Session=a24257b4-0298-4ec0-b7b6-0a2be5f8f677

it will allow you to download AND RUN a program called elsinore screenconnect.exe

My phone number is ***** the secure section

please call me after you have run the program from the page above