For Online Computer Support, Ask a Computer Technician
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.
Sorry to hear you're having trouble with iTunes.May I connect with you remotely to troubleshoot the issue directly?Regards,Martin
Thank you. Please update your payment settings and accept the remote support offer, then From your computer click the following link:
https://cxzx.screenconnect.com/?Session=591bdd0c-4c8c-409a-bf52-1b3bba270eadThen click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.ClientOnce you've done that, minimize this browser window and look for a smaller box on the desktop then click Run.Let me know once you've done that or if you need additional steps.Martin
I noticed you clicked Join - please minimize this browser window and click on Run in the little box on your desktop
Which browser are you using?
For example: Internet Explorer, Chrome, Edge, Firefox
I see you now, connecting!
If you have any problems or would like any additional assistance, please do not hesitate to let me know.
And if you need anymore assistance in future, you can request me directly using this link: