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Andrew Harris
Andrew Harris, Consultant
Category: Computer
Satisfied Customers: 107
Experience:  I have Computer Hardware Technician Certification.
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I just a new one and have no idea how to install it on my

This answer was rated:

I just a new one and have no idea how to install it on my MacBook air
JA: What's the make/model number of your printer? How old is it?
Customer: just bought it
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: it is a brother model HL-l2360DW
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just tried to install it and it sent me to the solutions.brother.com/mac to download and when I go there I get a bunch of options
JA: Anything else you want the printer expert to know before I connect you?
Customer: not sure what my OS is either goodness I am failing bad on this lol

Hi this is Andrew your computer expert!

Please see the attached quick set up guide for device.

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Customer: replied 2 months ago.
I have this direction and I'm trying to enable wireless networking and I have no idea how

Do you have MAC or Windows? IF you have windows please click the link below.

http://www.justanswer.com/remotedesktop/join.aspx?Session=ee378f9d-d179-46e0-be3d-777260c3f94a

To enable wireless networking make sure you have the proper drivers installed. The links are in the guide section 5B.

Below is the direct link for the driver set up for your MAC operating system:

http://support.brother.com/g/b/midlink_os.aspx?c=us&lang=en&site=pc&type3=583&targetpage=18&prod=hll2360dw_us