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Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6382
Experience:  10 years of IT experience in both business and residential.
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I would like to re-download Malwarebytes as I have a new

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I would like to re-download Malwarebytes as I have a new computer. Can you walk me through the process?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP Business Desktop 280 G1 Windows 10
JA: What's the model of your Hp Business?
Customer: Not sure what you mean model? Thought that was it?
JA: When did you purchase your Hp Business? What troubleshooting have you tried?
Customer: The machines were purchased in June. I paid for subscription in May and downloaded on old computer. All I want to do is download to new computer.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No...

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Do you have the license to activate your Malwarebytes?

Cris and 2 other Computer Specialists are ready to help you
Customer: replied 2 months ago.
MCZP6-RKTQY-9Z9FP-4Z996
Customer: replied 2 months ago.
can we download without the remote assistance?
Customer: replied 2 months ago.
I just paid $350 for the download in May...why the extra charge to re-download?
Customer: replied 2 months ago.
Hello, Cris, where are you??

I apologize, walked away from my PC for a moment. Will send the link for remote session shortly.

Please use the link below, click on Agree then download and run/open the file.

http://www.justanswer.com/remotedesktop/join.aspx?Session=1fe48f2e-9167-4e03-8553-0bebc7974d19