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I would like to re-download Malwarebytes as I have a new…

I would like to...

I would like to re-download Malwarebytes as I have a new computer. Can you walk me through the process?

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

HP Business Desktop 280 G1 Windows 10

Technician's Assistant: What's the model of your Hp Business?

Not sure what you mean model? Thought that was it?

Technician's Assistant: When did you purchase your Hp Business? What troubleshooting have you tried?

The machines were purchased in June. I paid for subscription in May and downloaded on old computer. All I want to do is download to new computer.

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Answered in 5 minutes by:
8/17/2017
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,978
Experience: 10 years of IT experience in both business and residential.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Do you have the license to activate your Malwarebytes?

Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,978
Experience: 10 years of IT experience in both business and residential.
Verified
Cris and 87 other Computer Specialists are ready to help you
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Customer reply replied 11 months ago
MCZP6-RKTQY-9Z9FP-4Z996
Customer reply replied 11 months ago
can we download without the remote assistance?
Customer reply replied 11 months ago
I just paid $350 for the download in May...why the extra charge to re-download?
Customer reply replied 11 months ago
Hello, Cris, where are you??

I apologize, walked away from my PC for a moment. Will send the link for remote session shortly.

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