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Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2522
Experience:  4+ yrs of Hardware & Software Troubleshoot exp
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ACER C120 cant seem to work. Autorun doesnt work. I use

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ACER C120 cant seem to work. Autorun doesnt work. I use Windows 10
JA: What's the model of your Acer?
Customer: MODEL NO. CWV1109
JA: When did you purchase your Acer? What troubleshooting have you tried?
Customer: JUST TODAY
JA: Anything else you want the computer expert to know before I connect you?
Customer: I DON'T HAVE A CD DRIVE. I DOWNLOADED THE INSTALLATION FILES FROM THE ACER SITE

Hi ,

Welcome to Justanswer.com .

It will be easier to fix the issue by remote access .

Please click the below link and click on I Agree button to save/run the file

.

http://www.justanswer.com/remotedesktop/join.aspx?Session=e50bcb97-df80-4d55-af40-81097670ae3b

Thanks

Satchi

There seems to be having issue with remote access now .

Please follow the below steps .

Press Windows logo + R on keyboard and type DEVMGMT.MSC

Press OK

Then deveice manager will appear .Please see if any item with yellow exclamtory mark ?

Thanks

Customer: replied 2 months ago.
None

Is there any entries for Acer C120 & make sure its connected to USB to install driver .

Customer: replied 2 months ago.
What do you mean? I connected the unit to my Surface notebook through USB
Customer: replied 2 months ago.
Are you still here?

Yes . Make sure that both end of the USB Y Type cable must be used in two USB ports on surface .

Customer: replied 2 months ago.
I only have one USB Port

Ok I See . Make sure the power adapter is also connected as you are using one USB port only

Customer: replied 2 months ago.
The other one is a video port but the unit did not come with a smaller USB cable
Customer: replied 2 months ago.
The power is conncted

Make sure the Master end of USB cable is connected

Customer: replied 2 months ago.
It is. When the master is connected to the note book, nothing is displayed. But when I connect the slave, the projector shows the first screen

So with the slave cable you are able to see the output in projector ?

Customer: replied 2 months ago.
it is now working! The Master USB. I don't know what I did, I just let it be, then continued on my other tasks. Thank you very much. I am just hoping this will work again. Good night, Sir.

Great .

Please don't forget to rate my service .

HAve a great day/night .

Bye

Satchi and 6 other Computer Specialists are ready to help you