For Online Computer Support, Ask a Computer Technician
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Unfortunately, that was a scam.
Please restart your computer -- Is it still in safe mode?
In the box at the bottom that says "Type here to search" -- type in: msconfig and press enter
On the General tab, make sure Normal Startup is selected
On the boot tab, make sure "Safe mode" box is not checked.
No problem; take your time.
Press Apply then OK
Restart the computer
Let me know how it goes
Please use the star rating at the top to rate our session as 5 stars and press Submit