For Online Computer Support, Ask a Computer Technician
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Can I connect to your computer to fix the issue?
Yes, please send the remote assistance request through the premium services option.
What is the full runtime error?
Make sure that Photoshop Elements Editor is fully closed and the error no longer appears on-screen. Navigate to:
Rename the file MediaDatabase.db3 to MediaDatabase.old.
Relaunch Photoshop Elements Editor. A "Building Contents and Effects" progress bar appears, as your MediaDatabase.db3 file is re-created. Wait for this process to finish; it can take several minutes.
Please do not type in the short cut --- Navigate by using each folder.
Please do not type in the short cut.
Open Start then Computer then C drive then ProgramData, etc
Sure; take your time.
No problem; take your time.
Try to use Photoshop Elements now
I do not have access to the payment information as a technician. The payment information is explained to you in the beginning.
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