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Ricky Kresslein
Ricky Kresslein, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 390
Experience:  3+ Years in Tech Support
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I would like to remove the read only please. OsX. On

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Hi There I would like to remove the read only please
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: OsX
JA: Have you installed any updates recently?
Customer: on
JA: What troubleshooting have you tried?
Customer: no
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

What file are you trying to remove "Read Only" from?

Customer: replied 2 months ago.
all of them

Every file on your computer is read only?

Ricky Kresslein and 5 other Computer Specialists are ready to help you
Customer: replied 2 months ago.
ok

Is this problem occurring on an external hard drive or on your computer's main hard drive?