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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Password doesn't work, brand hp, started last night went out

Customer Question

password *****'t work
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: brand hp
JA: How long has this been going on with your computer? What have you tried so far?
Customer: started last night went out and came back on the password *****'t work
JA: Anything else you want the computer expert to know before I connect you?
Customer: i try everything but it still wont work.
Submitted: 2 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 2 months ago.

Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.

Does it have an email address on the lock screen?

Or does it say account.live.com?