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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an HP desktop which will put itself to sleep while

Customer Question

I have an HP desktop which will put itself to sleep while I'm working on it and it will turn itself on after being shut down. this desktop is not connected to the internet and has no wifi capabilties
JA: What Operating System (OS) are you running on your HP desktop?
Customer: getting that info now, but just to let you know, I ran system restore on it a few hours ago. I restored it to 13
JA: Does your HP desktop make any noise when rebooted? Are any of the LED lights on?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: getting os sytem info. ms 7 home premium
Submitted: 2 months ago.
Category: Computer
Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What is the make and model of the desktop computer?

Customer: replied 2 months ago.
Hp pavillion p2 pc. Model no. P2 -1113w
Expert:  Michelle replied 2 months ago.

on the computer, open control on power options

let me know which mode is selected, balanced or power saver