Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I was upgraded to Windows 10 about 6 months ago. Since then,

Customer Question
I was upgraded to...

I was upgraded to Windows 10 about 6 months ago.
Since then, I am not sure I have gotten any upgrades. I have seen the following note several times:
"There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800705b4)."
Any advice

Technician's Assistant: Just to clarify, what's the make and model of your computer? What version of Windows are you running?

Windows 10 Home (x64) Version 1511 (build 10586.679)

Technician's Assistant: Have you installed any updates recently?

Processor 3.10 gigahertz Intel Core i5-2400

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

5000 Gig Hard Drive (3600 free) Board: Intel Corp DH61CR AAG14064-203

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
8/6/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 11 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi, my name is ***** ***** I'll be assisting you today.

Who's your Internet service provider, e.g. Comcast? Also, do you use any security program on the computer with this update issue?

Please reply at the box below; thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
13.3'' - 14'' Laptop Micky. About 10 days ago I asked you
13.3'' - 14'' LaptopHi, Micky. About 10 days ago I asked you this question:https://my-secure.justanswer.com/question/index/03a3f2bcf6084fb4afb2281f171a8551?continueTheConversation=False&comingFromAdse… read more
Micky
Micky
Lead Systems Administrator
High School or GED
90 satisfied customers
I have a Lenovo laptop, about 18 months old, not very
I have a Lenovo laptop, about 18 months old, not very powerful. I've been getting messages about n upgrade to the new version of windows 10 and have tried to download it, but keep getting the message … read more
Domijones Manalo
Domijones Manalo
B. S. in Computer Technology
27 satisfied customers
My computer as is is fine, however, I'm very disappointed
My computer as is is fine, however, I'm very disappointed with the computer I purchased. Let me explain - I purchased an Intel I5 based computer, 8 gigs ram, HD Graphics 530, windows 10. when I called… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need to know what I7 cpu is compatible with the asus
thank you, ***** ***** to know what I7 cpu is compatible with the asus maximus IX apex motherboard … read more
Moses C
Moses C
Bsc
753 satisfied customers
I AM LOOKING TECH TO DO AN ONLINE REMOTE TO CHECK WHY
I AM LOOKING FOR A TECH TO DO AN ONLINE REMOTE TO CHECK WHY MY COMPUTER IS SO SLOW AS WELL MY INTERNET.… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have a Presario CQ57 with a 1 Gig processor and win 10.
I have a Presario CQ57 with a 1 Gig processor and win 10. Norton teck support is having problem downloading their security package. They are on the forth try Norton claims that the speed is to low to … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I would like to know if I can upgrade the graphics on my PC
I would like to know if I can upgrade the graphics on my PC by adding a graphics card. It came (used) with "Intel Q965/Q963 Express Chipset Family," and the latest drivers available date back to Octob… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I run a multiboot i5 750, booting for Windows 7 or Windows
I run a multiboot i5 750, booting for Windows 7 or Windows XP. I upgraded my RAM from 4Gb to 16Gb and although my system recognises it as being installed, it only allocates 3.18GB as total physical me… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
We are proposing to upgrade the secondary computer in our office
We are proposing to upgrade the secondary computer in our office - there are only two of us working here, the boss and a secretary. The secretary's computer will be used to answer e-mails, access the … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Toshiba Satellite P755-S5265 Laptop Computer 15.6"
Toshiba Satellite P755-S5265 Laptop Computer 15.6" LED-Backlit Screen & 2nd Gen Intel Core i5 I just purchased a Toshiba Satellite P755-S5265 Laptop, and 3 more for our company. My laptop, without rea… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,558 satisfied customers
I want to build a new pc which is the best processor to buy
I want to build a new pc which is the best processor to buy for a cheap price and up to date for Intel and AMD and what reasons is a specific one better than the other one for a high performance pc th… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
523 satisfied customers
i need to convert to my laptop from windows express to windows
i need to convert to my laptop from windows express to windows 7, want to know what the process is.… read more
networkwiz
networkwiz
System Engineer
Master's Degree
443 satisfied customers
Could you please give me advice on whether new computer with
Could you please give me advice on whether new computer with following specification is worth the invoiced price at the bottom of list. and if so what would be the main reason. thanks XXXXX - mATX 2x … read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
Is there a way I can download the required software with my
Is there a way I can download the required software with my computer for Netgear Push2TV? Spec's below: OS Name Microsoft Windows 7 Home Premium Version 6.1.7600 Build 7600 Other OS Description Not Av… read more
James K.
James K.
Managing Director
283 satisfied customers
I am trying to install windows 7 ultimate via upgrade from
I am trying to install windows 7 ultimate via upgrade from Vista Home premium on a gateway computer and keep getting the error "Windows setup experienced an unexpected error. To install windows restar… read more
Nirjhar18
Nirjhar18
Network Admin
Bachelor's Degree
576 satisfied customers
I have a computer with a 3.4 Ghz Pentium D 4 processor and
I have a computer with a 3.4 Ghz Pentium D 4 processor and 1Gb of Memory, and a ATI Radeon X200 graphics card. Unfrotunately the graphics card wont play the latest PC games such as AVP. Is their an up… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
New solid state hard drive.....computer shut off as I walked
New solid state hard drive.....computer shut off as I walked in room....have to unplug now to turn it off....no signal to monitor.....turn off...let sit....turn back on,....still no signal to monitor.… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
Recently i asked james for information concerning upgrading ...
Recently i asked james for information concerning upgrading my computer which is a mac G4 digital audio 1 gig dual processors to upgrade to a intel core duo processors and he gave me a list of intel p… read more
Rita
Rita
System Administrator
Bachelor\u0027s Degree
982 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x