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I do not have wi- fi after getting a new modem. No just new…

Customer Question
I do not have...

I do not have wi- fi after getting a new modem

Technician's Assistant: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?

No

Technician's Assistant: Have you installed any updates recently?

No just new modem

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No that will do thanks

Submitted: 1 year ago.Category: Computer
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Answered in 11 minutes by:
8/6/2017
Tech Support Specialist: Tech Ben, Information Systems Manager replied 1 year ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Computer
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

We are sorry to hear you had this experience. I'm Kumar and I'll assist you today.

Can you please let us know the brand of the modem you have got?

Thanks,

Kumar

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