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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can not get my wifi password. My email is acct. #

Customer Question

I can not get my wifi password. My email is***@******.*** acct. # is***-***-****-021216-6 pin #0153
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: everything all devise fine-Grandson came with with his phone-won not work wifi should be Luciana1
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Mr.Med replied 2 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 2 months ago.

I'm sorry about the issue, Can you tell me please if you already have a windows 7,8 or 10 computer connected to the wireless network? As we may be able to get the password ***** this.

Expert:  Mr.Med replied 2 months ago.

Do you still need help please?