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I have signed up for the subscription on skype the 2.99 a…

Customer Question
I have signed up...

I have signed up for the subscription on skype the 2.99 a month but I can't make calls on my skype page what do I do?

Technician's Assistant: Have you checked your Internet connection?

Yes everything is OK

Technician's Assistant: Have you installed any updates recently?

Yes I installed the skype system yesterday but it is still letting me sign in with my old skype user and password.

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

No I just need to make some calls and I don't know what is wrong and I need to make them let an hour ago.

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
8/6/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

You stated that you sign in to Skype with OLD user and pass.

But with which account you signed up for subscription?

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Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

Do you still require assistance on the issue?
Will be waiting for your reply.

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