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My wife was cleaning out some programs that she did not use…

Customer Question
My wife was cleaning...

My wife was cleaning out some programs that she did not use anymore and accidentally deleted the network device or ethernet device. Her computer can not find our home network. How can I fix this problem?

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Toshiba Satellite with windows 7

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer
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Answered in 4 minutes by:
8/6/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,891
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

First, reboot that pc completely and tell me what you see for your wifi.

If she deleted networking drivers, they should reload.

They will not be found in programs though.

When you reboot, tell me if you see any wifi coming up.

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