How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have an emachine, with windows 7, and when I try to start,

Customer Question

I have an emachine, with windows 7, and when I try to start , it runs 'start up repair'. it say it may run for over an hour, but it has been running for almost 2 hours. What should I do?
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: ET 1831-07
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: nO
Submitted: 2 months ago.
Category: Computer
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 2 months ago.

After two hours it is certainly stuck.

What issues were you having before now? Did you get an update or just open the computer and it did that?

How long has it been since it started?

Do you have a windows disk to repair if necessary?