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Fatal start up error....system shut down.?? Compaq laptop. I…

Customer Question
Fatal start up error....system...

Fatal start up error....system shut down.??

Technician's Assistant: What kind of computer do you have?

Compaq laptop

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I am 69 and not a whiz at this, so the more help the better..lol

Submitted: 11 months ago.Category: Computer
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Answered in 2 hours by:
8/6/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
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Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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