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Skype won't open fully. Just a part of it (upper left corner…

Customer Question
Skype won't open fully...

Skype won't open fully. Just a part of it (upper left corner shows)My computer makes a pinging sound when I push anything on the partial skype screen

Technician's Assistant: What's the make and model of your machine? And how long has the screen been an issue?

2nd hand Lenovo and since Friday. I skype with students 3-4 times a week

Technician's Assistant: Have you installed any updates recently?

Only if it told me to

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
8/6/2017
Tech Support Specialist: Satchi, Computer Software Engineer replied 11 months ago
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2,633
Experience: 4+ yrs of Hardware & Software Troubleshoot exp
Verified

Hello,

It will be better and quick if I can access your computer remotely to fix the problem ..

for that please follow the below steps

Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=66400bc5-06ca-43a0-8742-c669ad63a9ca

and then click on I agree button .

After that click on Download link to download a file and Save/run it

Thanks

Satchi

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