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I just did a check for email accounts that show up under my…

Customer Question
My name is*****...

My name is***** I just did a check for email accounts that show up under my name and discovered an account for***@******.***. Please check this account for any fraudulent behavior. This is not my account,

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Not sure what you mean this is a yahoo.com account

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
8/6/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,925
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

e***************@******.***

Does this other email belong to you?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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