Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Need email changed from for my Microsoft account to my usual…

Customer Question
Need email changed from***@******.***...

Need email changed from***@******.*** for my Microsoft account to my usual***@******.*** because my husband and I have different computers but always the same email for everything can you please change this so that I can receive my Microsoft emails to play games

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Alienware

Technician's Assistant: Have you installed any updates recently?

Yes I downloaded google chrome and Microsoft edge is that what you mean

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Just let me please use the same email address for everything ***@******.*** password ***** *****

Submitted: 1 year ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
8/6/2017
Tech Support Specialist: UranIT, Network Administrator replied 1 year ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
May I securely connect to your PC remotely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it right on your screen

Ask Your Own Computer Question
Customer reply replied 1 year ago
no thank you I was hacked before and now don't trust any one
Tech Support Specialist: UranIT, Network Administrator replied 1 year ago

I see, and that is after you came to us voluntarily and gave us your credit card to help?

Ask Your Own Computer Question
Customer reply replied 1 year ago
sorry I will have to figure it out by myself
Tech Support Specialist: Josh, Support Specialist replied 1 year ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,252
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

I apologize that you had to wait for a response.

Do you still need help with your issue?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am trying to verify email address (tried 5 times) but not
I am trying to verify email address (tried 5 times) but not receiving code to email address that was entered? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I have multiple google accounts. I use Chrome as my default
I have multiple google accounts. I use Chrome as my default browser. I had a virus (I assume) in my modem and I could not access my email in Yahoo. I cleared that. When I am in Edge I can get to yahoo… read more
Joshua Gransbury
Joshua Gransbury
A.A.S
65 satisfied customers
I have lost My Google chrome passwords and accts info. I
I have lost My Google chrome passwords and accts info. I recently had my computer changed from windows 10 to windows 7 by Geek Squad … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I cannot sign in. My email address is recognised, but it
Hi, I cannot sign in. My email address is recognised, but it says I cannot use it as it cannot be verified that it is me. Confused. I was trying to download a Samsung USB Driver and am stuck at the be… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My computer crashed and when I try to access my e-mail it
My computer crashed and when I try to access my e-mail it will not recognize my outlook account … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I can't send out emails from both my email accounts.
I can't send out emails from both my email accounts.***@******.*** and***@******.*** … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I got an update on Chrome last week. As of 12/9 I have not
I got an update on Chrome last week. As of 12/9 I have not been able to log into Facebook. I can login with Edge or IE but not with my Chrome. I can not tell you how much I hate these other browsers. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My facebook account won't let me play the GSN games. There
my facebook account won't let me play the GSN games. There is a black screen covering the games? … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
FACEBOOK CLINK ON GSNGAMES . OPENS TO GSNGAMES HAVE 14,063,000
FACEBOOK CLINK ON GSNGAMES . OPENS TO GSNGAMES HAVE 14,063,000 TOKENS ON THE FACE PAGE WHEN I GO TO PLAY ANY OF THE GAMES THEY COME UP BUT NO TOKENS HELP WHAT DID I DO WRONG I SENT MESSAGES TO THE GSN… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
there I Uninstalled my fb app on my smart phone because
Hi there I Uninstalled my fb app on my smart phone because it kept freezing every 5 minutes I would scroll down. Then when I re downloaded it it was telling me I for got my password ***** my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I'm very irritated. Google first isn't letting me set up the
I'm very irritated. Google first isn't letting me set up the recovery address and then it's saying wrong password ***** saying that Google cannot be connected or something like that? Please help befor… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have been locked out of my account because after entering
I have been locked out of my account because after entering my ID username and password, it comes up with a box asking me for my first cousin..I cant remember what i wrte in answer to this question 2 … read more
Marco
Marco
Director IT Consultant
Master's Degree
508 satisfied customers
On 08/17 a message came from pogo that they did not support
On 08/17 a message came from pogo that they did not support AOL 9.6 desk top and never had; why then was I able to play for all of these years. Shortly after that, I tried to use a different browser a… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
I cannot remember my password XXXXX am being asked to submit
I cannot remember my password XXXXX am being asked to submit same. Cannot access Internet via Microsoft without same. Can you help? Thanks.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Last week I received an email from another person with a msn
Last week I received an email from another person with a msn email acccount ([email protected]). This person is on my contacts list and I opened a perfectly legit email asking: "to see photos click her… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
In the last couple of months, Ive been having trouble with
In the last couple of months, I've been having trouble with my password. I have received messages that ask me to log in even while I'm playing. When I do I'm told that the password XXXXX using is an o… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
for the past 3 weeks, every time I click to play a game, I
for the past 3 weeks, every time I click to play a game, I get this Internet explorer cannot display this web page. I have not been able to play pogo games on my computer for the past 3 weeks. Can you… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Cannot access Gmail I was having trouble with Google Chrome
Cannot access Gmail I was having trouble with Google Chrome & cut it off; but than I missed the (ohone) call from Google with my password XXXXX where do I go now?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x