Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I was on with you awhile ago concerning a problem with Hoyle…

Customer Question
I was on with...

I was on with you awhile ago concerning a problem with Hoyle Card Games. I was on earlier with someone who may be David L.. I think you tried to connect me with him again but nothing happened. Can you get him or someone to tell me if they are working the problem?

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I just ordered and received a new copy of Hoyle Card Games. I had it downloaded early this week and cannot get the games to play, at least some of them, like Cribbage. I tried updating the info in the User Accounts in the Control Panel as instructed by an email from Wynwit ( I think) and I turned off the Hoyle Card Games, right clicked on the program icon right clicked on Properties, clicked on Compatibilty, clicked on check box, clicked Apply then OK, as instructed by one of your colleagues who may have been David L. None of that has worked.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Through a web browser, Google

Technician's Assistant: What troubleshooting have you tried?

I don't know any to try.

Submitted: 9 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 9 months ago
The computer is a Toshiba Satellite (laptop) S875 running Windows 10.
Answered in 18 minutes by:
8/5/2017
Tech Support Specialist: UranIT, Network Administrator replied 9 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,141
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com , I will try my best to assist you.

Did you have an old version before, that stopped working after Windows update?

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 9 months ago

Sorry, this is a duplicate question. I will opt out. Please respond to your original question

Ask Your Own Computer Question
Customer reply replied 9 months ago
I have an old version, which I don't know where or when I got it, but it does not work either and I don't know if it stopped with Windows 10. One problem is I only use this laptop when I am away from home. I did not use it much from August of 2016 until this last month.
Tech Support Specialist: Josh, Support Specialist replied 9 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,817
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

I apologize that you had to wait for a response.

Do you still need help with your issue?

Ask Your Own Computer Question
Was this answer helpful?
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,240 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I just purchased Hoyle Card Games because I had an old copy
I just purchased Hoyle Card Games because I had an old copy which did … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have just installed Hoyle official Card Games---no icon
I have just installed Hoyle official Card Games---no icon appears and I have no idea how to open … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I purchased Hoyle card games 2012. Before buying it I called
I purchased Hoyle card games 2012. Before buying it I called encore and was assured it would run on my Dell, Windows 7. It does not . Instead I get the following message. "This program can't start bec… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I purchased Hoyle Card games a few years ago and loved the
I purchased Hoyle Card games a few years ago and loved the Bridge game. All of a sudden, it changed how it appeared on my computer and the very, very, very tiny view of the cards makes it impossible t… read more
IT_Help
IT_Help
Network Administrator
Master's Degree
582 satisfied customers
My toshiba laptop says Enter Current Password XXXXX I turn it
My toshiba laptop says Enter Current Password XXXXX I turn it on. I did not set a Password, so what is it asking?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
966 satisfied customers
I purchased the Hoyle Casino game about 3 months ago and both
I purchased the Hoyle Casino game about 3 months ago and both my husband and I have been playing continuously. He is at about $430,000. and I am at $350,000. Today when we went to the game and to Play… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
I am using Hoyle Casino Games 2008 with vista operating system
I am using Hoyle Casino Games 2008 with vista operating system and can only get a small screen, not a fullscreen. Is a fullscreen possible?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have installed Hoyle Card Game 2008, how do I get the game
I have installed Hoyle Card Game 2008, how do I get the game to a full screen when I play it… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am running Hoyle Casino Games 2009 on a Dell E6400 with Windows
I am running Hoyle Casino Games 2009 on a Dell E6400 with Windows 7 Professional Operating System 320 GB Hard Drive 4 GB Ram 32 Bit Operating System. After playing the games for about 20 - 30 min. it … read more
John
John
System/Network administrator
High School or GED
2,072 satisfied customers
Downloaded from internet Hoyle Card Games. When I go to open
Downloaded from internet Hoyle Card Games. When I go to open it in windows 7 starter i get an error message saying it cannot open in display for our needs. How is this fixed?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
About six weeks ago I purchased the Hoyle Card Games on line.
About six weeks ago I purchased the Hoyle Card Games on line. This morning I could not get into the program. Instead a Uniloc sight came up telling me to enter a license key and thanking me for purcha… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I cannot connect with online cribbage. it says the applet
I cannot connect with online cribbage. it says the applet has failed to load. I have checked the java and it seems all right. what to do?… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
A colleague has a Toshiba Satellite P300-160 with Win7 Ultimate
A colleague has a Toshiba Satellite P300-160 with Win7 Ultimate installed but has no audio at all - speaker symbol in bottom right hand corner has a red cross. Have tried in vain to find thecorrect au… read more
Your Professional PC Expert
Your Professional PC Expert
Bachelor\u0027s Degree
132 satisfied customers
Installed Hoyle Card Games 2010. Cannot open. the message
Installed Hoyle Card Games 2010. Cannot open. the message is "the game was unable to setup the display for our needs". How to fix this, please. Fran… read more
unavailable
unavailable
271 satisfied customers
I down loaded Hoyl Card Games 2010 from the Microsoft Downloads
I down loaded Hoyl Card Games 2010 from the Microsoft Downloads - they accepted my payment but it did not download to my computer . Icannot get anyone to help me with this problem.… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Hi, I have an Acer Aspire One NetBook - the Mobile Graphics
Hi, I have an Acer Aspire One NetBook - the Mobile Graphics card does not support T+L and stencil support. Some games detect this when starting. Is there anyway to emulate such a process so the games … read more
Andy
Andy
Computer Consultant
5,316 satisfied customers
have a toshiba a85-s107 have the same pci conflict as many
have a toshiba a85-s107 have the same pci conflict as many I've seen in here Resource Conflict - PCI on motherboard" Bus: 02, Device: 03, Function: 00? This is for a Toshiba Satellite notebook model A… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
hello how do you transfer contacts from a mobile to a new one
Iv,e got a new mobile &want to transfer my contacts from my old one have changed from orange to t-mobileboth phone are motorola… read more
Mike Teflon
Mike Teflon
Software Engineer
Bachelor's Degree
440 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x