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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My cursor keeps jumping above or below where I'm typing, and

Customer Question

My cursor keeps jumping above or below where I'm typing, and a large piece of my text just deleted itself.
JA: What device or product does this involve?
Customer: Dell laptop - windows live mail
JA: What Dell model do you have?
Customer: Inspirion 17
JA: What have you tried so far with your Inspiron? Have you installed any updates recently?
Customer: no updates lately
JA: Anything else you want the computer expert to know before I connect you?
Customer: I'm wondering if my touchpad is involved somehow, though it's supposed to be disabled. I use a mouse
Submitted: 2 months ago.
Category: Computer
Expert:  Bryan replied 2 months ago.

Hi, my name is ***** ***** I'll be assisting you today.

When did you first notice this issue with the cursor? Are you running Windows XP, Vista, 7, 8 or 10?

Please reply at the box below; thank you.