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This is for my celphone, Trying to access my password,

Customer Question
This is for my...

This is for my celphone, Trying to access my password, because my cel isnt working

Technician's Assistant: When did you last reset your username and password?

Benn trying to do it for several hours as well as a verizon tech,

Technician's Assistant: Have you installed any updates recently?

No,but my new cel isnt working and in order for the verizon rep, to fix it he needs my google password

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

Just need my password ***** my phone,

Submitted: 11 months ago.Category: Computer
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Answered in 2 hours by:
8/5/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Hi,

Is this the cellphone password ***** the iCloud/Google lock you're having issues with?

Thanks

Kris

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