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I forgot my Password, My current bill on my account. Toshiba…

Customer Question
I forgot my Password ...

I forgot my Password

Technician's Assistant: What exactly are you having trouble accessing?

My current bill on my account.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Toshiba with Windows Vista 8

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

My Computer is working otherwise, but my current cox bill is due in 2 days. I have signed up for future easy pay on the next bill, so I won't need to use this site again. I just need a connection now.

Submitted: 11 months ago.Category: Computer
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Answered in 6 minutes by:
8/5/2017
Tech Support Specialist: GeekGal, Computer Support Specialist replied 11 months ago
GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,803
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Hi there! My name is*****'m sorry that you're having this problem. It would be my pleasure to assist you. If you know your user name and password ***** can log into to view and pay your bill here: https://www.cox.com/ibill/sign-in.cox

Please give this a try and let me know the results. If you're unable to login for any reason, please let me know your location and I will provide a customer service phone number.

If this resolves the problem, would you mind taking a moment to rate my service? I'd really appreciate it! You can give your rating by selecting the stars located on the top right of the question page and then clicking on submit. Hopefully, I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. If you have any other questions or if you need more help, just let me know. I also invite you to contact me directly with any future support needs at http://bit.ly/2nG6XLy and ask for GeekGal. Thank you!

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GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,803
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