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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Why can't i login to e-mail account? centurylink, no, no

Customer Question

why can't i login to e-mail account?
JA: Just to clarify, what email service provider are you using for this account?
Customer: centurylink
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  David L replied 2 months ago.

Hello,

My name is David.

First, please let me know the name of your email service provider (such as Yahoo or Google for Gmail).

Also, do you access your email through a web browser or an email program?

And what operating system is running on your computer - is it Windows, Mac OS X or something else?

Thanks,

David.

Expert:  David L replied 2 months ago.

Hello,

Do you still need assistance?

Thanks,

David.