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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Forgot my old password for my yahoo account.Tried to get in

Customer Question

Forgot my old password ***** my yahoo account.Tried to get in over a phone number but yahoo NEVER sent a code to the number.
JA: Are you logged into your Yahoo account on any other devices?
Customer: NO just had my computer in shop and got a new hard drive so lost my account pasdsword which I had on my security account
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Have a phone but have NOT gotten any text on it;can give you a friend's phone number and he gets texts on his phone
JA: Anything else you want the email expert to know before I connect you?
Customer: Would like to change my password ***** possible.Will answer the security questions if needed to get into my account if that will help,too.
Submitted: 2 months ago.
Category: Computer
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

What is the email address that you need help with?