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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It is cutting out all the time I used defender who came up

Customer Question

It is cutting out all the time I used defender who came up that browser modifier : win32/ foxie BRD was interfering with the computer .
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: The machine is Acer
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: My email outlook.com accept my password ***** the text keep popping up that my outlook.com is out of date
Submitted: 2 months ago.
Category: Computer
Expert:  UranIT replied 2 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
May I connect to your PC remotely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it while you watch.