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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a message on my computer from Microsoft saying the

Customer Question

I have a message on my computer from Microsoft saying the computer is infected with spyware error #268D3
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: asus windows
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Dan replied 2 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. This is a scam. Have you contacted anyone or clicked on any links?

Expert:  Dan replied 2 months ago.

Please let me know when you are ready to proceed and I will return as soon as possible to assist you.