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I have a message on my computer from Microsoft saying the…

Customer Question
I have a message...

I have a message on my computer from Microsoft saying the computer is infected with spyware error #268D3

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Asus windows

Technician's Assistant: Have you installed any updates recently?

Yes

Submitted: 1 year ago.Category: Computer
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Answered in 1 minute by:
8/5/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 1 year ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,594
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. This is a scam. Have you contacted anyone or clicked on any links?

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Tech Support Specialist: Dan, Computer Support Specialist replied 1 year ago

Please let me know when you are ready to proceed and I will return as soon as possible to assist you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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