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I can't remember Google password and I don't have access to…

Customer Question
I can't remember Google...

I can't remember Google password ***** I don't have access to my recovery phone number

Technician's Assistant: When were you last able to use your phone?

G

Technician's Assistant: Have you tried a Factory Reset? The smartphone expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I know but I really need to access my gmail acct

Submitted: 1 year ago.Category: Computer
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Answered in 21 minutes by:
8/4/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 1 year ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,291
Experience: Networks & Security Engineer
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Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 1 year ago

I'm sorry about the issue, please go to the Account support page : https://accounts.google.com/signin/recovery
Follow the instructions. You'll be asked some questions to confirm it's your account. Answer as best you can.
Reset your password. Choose a strong password ***** you haven't already used with this account.

If you can't recover your email please fill out the My account is disabled form :

https://support.google.com/accounts/contact/disabled2

let me know if you need further assistance

Thank you

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 1 year ago

Has everything worked out, do you still need help please?

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