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It's my designjet 100 printer, asus computer. I don't think…

Customer Question
Hey Pearl, It's my...

Hey Pearl, It's my designjet 100 printer

Technician's Assistant: What kind of computer or device are you printing from?

Asus computer. I don't think it's my computer. I moved and the printer was in storage for a year. Now I can't get it to print anything..

Technician's Assistant: Anything else you want the printer expert to know before I connect you?

HELP!!!!

Submitted: 1 year ago.Category: Computer
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Answered in 7 minutes by:
8/4/2017
Tech Support Specialist: UranIT, Network Administrator replied 1 year ago
UranIT
UranIT, Network Administrator
Category: Computer
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Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Can I Securely remote into your computer to check settings of the printer?

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