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Password is not working, HP Pavilion, do not know operating…

Customer Question
Password ***** ***** working ...

Password ***** ***** working

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP Pavilion, do not know operating system

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Tried two versions of password, one has to be correct

Technician's Assistant: Which software or app can I help with?

I want to access my e-mail

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Not at this time

Submitted: 11 months ago.Category: Computer
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Answered in 3 minutes by:
8/4/2017
Tech Support Specialist: Josh, Support Specialist replied 11 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,938
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 11 months ago

What is the email address that you need help with?

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Customer reply replied 11 months ago
This whole deal is appears to be a con. Credit me the $5 and end this now.
Tech Support Specialist: Josh, Support Specialist replied 11 months ago

Sure, please call 1-***-***-****

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