Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Apparently I've forgotten my password. My email account. Yes…

Customer Question
Apparently I've forgotten my...

Apparently I've forgotten my password.

Technician's Assistant: What exactly are you having trouble accessing?

My email account.

Technician's Assistant: Are you logged into your email account on any other devices?

Yes I'm trying to log into it from my work computer.

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the email expert, I'll connect you shortly.

Customer:***@******.***

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
8/4/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello, Thank you for using JustAnswer.com. I am Serge and will try to assist you

to reset your password ***** cox email please go here: https://www.cox.com/myprofile/forgot-userid.cox

or, if you'd like I can Securely Remote into your PC and do it right on your screen

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I need my email address and password for my paypal account.
i need my email address and password ***** my paypal account. I've tried everything I have written … read more
Mr.Med
Mr.Med
1,190 satisfied customers
Not really the computer, it is my senior brain. Have
Hi Andy, not really the computer, it is my senior brain. Have forgotten my email password … read more
Harry
Harry
3 satisfied customers
My computer was hacked on Friday and, as a result, I've been
Hi Pearl, My computer was hacked on Friday and, as a result, I've been changing my passwords. While trying to access my Microsoft Account I must have entered incorrect passwords according to their rec… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I've forgotten my gmail account password and the default
i've forgotten my gmail account password ***** the default email is obsolete. i need to reset my password. … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I have not had an account for a time and when my computer
I have not had an account for a long time and when my computer updated it apparently went back to that. It is not recognizing my last password ***** I used only a short time ago nor my email. help … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have forgotten my password and my email will not work
I have forgotten my password ***** my email will not work anymore. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I'm trying to reset my password which I've forgotten. I
I'm trying to reset my password ***** I've forgotten … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I have an email account I have bought a new kindle as my old
I have an email account***@******.*** I have bought a new kindle as my old one stopped working I cannot get my email as have forgotten password. Could you advise me how to change password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I'm trying to lonon office outlook and it is asking for my
I'm trying to lonon office outlook and it is asking for my password. I seem to have forgotten it. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a need to log in to my Office 365 Account but I have
I have a need to log in to my Office 365 Account but I have forgotten my password. I have also changed my email address since I first purchased the programme. when I tried to change the password *****… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I'm trying to log on to my account and it will not accept my
I'm trying to log on to my account and it will not accept my password ***** let me reset it. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I've had several problems recovering my info on micro-word.
I've had several problems recovering my info on micro-word. I've reset my password ***** it still won't let me in. I need it fixed … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I'm having trouble accessing the email address of, the email
I'm having trouble accessing the email address of***@******.*** … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I am trying to log on to my e-mail acct. and have forgotten
I am trying to log on to my e-mail acct. and have forgotten my password … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I need to log in but the refresh password feature will only
Hi, I need to log in but the refresh password ***** will only send to my email which is what I've forgotten the password ***** … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
Nothing. I want to terminate my Yahoo account, but can't
Nothing. I want to terminate my Yahoo account, but can't remember my password ***** it seems impossible to do, Can you help? … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
my skype handle is agkpumpo my previous email was [email protected] the
my skype handle is agkpumpo my previous email was [email protected] the new email is [email protected] (without the VE) The problem is that I have forgotten my password XXXXX CANNOT RECHARGE my account. Tha… read more
abhi_iitian
abhi_iitian
Bachelor\u0027s Degree
57 satisfied customers
I need to change my email address, but cant log in - as I
I need to change my email address, but can't log in - as I have forgotten my password. Old email: [email protected] NEW email: [email protected] Thank You Elaine Fallis… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x