For Online Computer Support, Ask a Computer Technician
Hi, my name is ***** ***** I'll be assisting you today.
Just to clarify, do you get any error/message when trying to open up Word now?
Please reply at the box below; thank you.
Click here: http://www.justanswer.com/remotedesktop/join.aspx?Session=c2f0cc2b-8399-4560-ac9d-35eaef71620f
Select I AGREE on the page
Run the downloaded file
Are you on a Mac?
Click here: https://www.teamviewer.com/en/download/mac/
Click on Download Teamviewer
Run the downloaded file to run the program
Provide me with the ID and PASSWORD ***** appears on your screen