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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have not been able to sign into my yahoo account and I

Customer Question

I have not been able to sign into my yahoo account and I know my password ***** *****
JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser?
Customer: home computer
JA: What troubleshooting have you tried?
Customer: yahoo keeps sending me a key code to enter however the key codes are not working to get back in
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Cris replied 2 months ago.

Hi, thanks for using I am Cris.

Can I offer you remote support so I can log into your PC and help you resolve your issue.

Customer: replied 2 months ago.
Not if I have to sign up for a monthly service. I want this to be a 1x support not a monthly support
Expert:  Cris replied 2 months ago.

Payment has failed. Please correct issue before proceeding.