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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to set up a wifi motem with my new IPAD

Customer Question

I am trying to set up a wifi motem with my new IPAD everything was going well till it ask for (purchaser Key ) Password ***** is this and where can I find it Tried numbers on modem not what it wanted ?
JA: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?
Customer: no I have not tried that
JA: Have you installed any updates recently?
Customer: This is a first time wireless modem
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Bryan replied 2 months ago.

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, did it prompt you for a WIFI password? Do you have a computer that's connected to the modem/router now?

Please reply at the box below; thank you.