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I tried to retrieve my password on Yahoo and it says I can't…

Customer Question
I tried to retrieve...

I tried to retrieve my password ***** Yahoo and it says I can't sign in from the devices I try to sign in on….

Technician's Assistant: When did you last reset your username and password?

I think it was within the last week or two….

Technician's Assistant: Have you installed any updates recently?

I use a community computer where I live. I don't think any updates have been installed...

Submitted: 11 months ago.Category: Computer
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Answered in 1 hour by:
8/4/2017
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,103
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

When were you last able to sign into your Yahoo account?

Please let me know

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