Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have the 1-800-862-3974 warning and would like to

Customer Question
Hello, I have the...

Hello, I have the 1-***-***-**** warning and would like to uninstall it without downloading spyware.

Technician's Assistant: What device or product does this involve?

Insignia tablet with Windows

Technician's Assistant: What's the model of your Insignia tablet?

NS-P11W7100

Technician's Assistant: What have you tried so far with your Insignia tablet?

I going to do a recovery but had done one about a week ago when the windows 10 update rendered my tablet nearly useless. So, recovery not an option.

Technician's Assistant: Anything else you want the Android expert to know before I connect you?

I don't really have any more info.

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
8/3/2017
Tech Support Specialist: John Lohr, Computer Hardware Engineer replied 11 months ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 719
Verified

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

Do you have "Malwarebytes" on your tablet?

Ask Your Own Computer Question
Customer reply replied 11 months ago
Not that I'm aware of.
Customer reply replied 11 months ago
Is there a way for ME to get this off my tablet, without downloading or paying for a service?
Tech Support Specialist: John Lohr, Computer Hardware Engineer replied 11 months ago

If you download and install "Malwarebytes" then it will take care of your issue. It is a free Anti-Malware program. Here is a link to download:

https://www.malwarebytes.com/

Please download and install it. Run a scan once it is installed. I will be waiting here to hear the results

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Is this site free? I just received a red warning sign which
Is this site free? I just received a red warning sign which says, "When the recovery is executed, all data will be deleted and rewritten unless 'Recovery of Factory Default Software with the user's da… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am trying to mirror my boot drive and Recovery drive and
I am trying to mirror my boot drive and Recovery drive and have a question that comes up that I am not sure if I will have a problem if I respond YES. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Keep getting error code f3 f200 0002 ..toshiba. Toshiba
Toshiba Satellite I updated to win 10...then this problem showed up … read more
John Lohr
John Lohr
Computer Hardware Engineer
719 satisfied customers
My yahoo app stopped working, now when I sign in, I have
My yahoo app stopped working , now when I sign in , I have forgotten my password ***** the number I gave to send a code is a landline and I don't have access to the old email address I provided … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Windows 10 question - I've already Googled this thoroughly,
Windows 10 question - I've already Googled this thoroughly, looking for true expert insight. How can I stop Windows 10 from automatically downloading & installing updates? I've done everything I can f… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
My microphone is not working. How can you please help me. I
HI, my microphone is not working. How can you please help me. I have an Insignia tablet. … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
Andy, and I have an Asus note book and a tablet. The screen
Hi Andy, my name is***** and I have an Asus note book and a tablet. The screen of the not note book is brooken and I want to have it replace. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have two 6 yr old Insignia Monitors that don't connect
I have two 6 yr old Insignia Monitors that don't connect with a computer anymore. Can they be fixed? Or what is the cost of recycling? … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Have Windows 10 upgrade from window 7 when offered. Shut
Have Windows 10 upgrade from window 7 when offered. Shut down and sometimes shut down with update OK until now. Can't reboot. I get the following error: Setup Platform.exe - Application error The exce… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I installled windows 10 not ago, am still learing to
I installled windows 10 not long ago, am still learing to navigate it. About a week ago the icons on my desktop suddenly got much bigger, I still don´t know how, and today they got even bigger, render… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My brand new Lenovo G510s is not even a week old and Im having
My brand new Lenovo G510s is not even a week old and I'm having a few major issues already. The biggest current issue is that it failed to update and is undoing the changes, which it started almost 2 … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have had a total of 8 hard drive crashes on three different
I have had a total ofXXXXXcrashes on three different systems since October. As the systems were under warranty, the manufacturers (Dell and Acer) replaced the drives, and in the case of Dell, the enti… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
have a toshiba satelitte lap only one year old and somehow
have a toshiba satelitte lap only one year old and somehow have lost Flash Player - when I try to re load says that internet options are not compatible - could you poss give me an idiot proof way of r… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
Im having a problem with 2 games that Ive downloaded, played
I'm having a problem with 2 games that I've downloaded, played and then uninstalled. They still show on 'Add or Remove programmes'. Nowhere else. I've contacted game supplier, who were very helpful bu… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I travel quite a bit and have DVDs from around the world -
I travel quite a bit and have DVD's from around the world - i am looking at upgrading to Microsoft 7 and would like to know if window's 7 has a limit on the number of times i can change my region or i… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I have an ACER Aspire One netbook Model ZG5. Another label
I have an ACER Aspire One netbook Model ZG5. Another label shows MFG DATE: 0811 AOA(NNN) NNN-NNNN SNID: XXXXXXXXXXX Battery has discharged and will not recharge. Is there another procedure to recharge… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
I have ActiveSync talking to my phone HTC MDA until a few days
I have ActiveSync talking to my phone HTC Touch Diamond (MDA) until a few days ago - suddenly it's stopped. I've reinstalled ActiveSync and deleted the partnership on the phone (and lost all my contac… read more
IT Technologies
IT Technologies
Vocational, Technical or Trade Scho
38 satisfied customers
My AVG anti-virus software detected the FakeAlert virus but
My AVG anti-virus software detected the FakeAlert virus but could not heal my computer. I did get a fake alert the other day, which was hard to close out of, and my computer has been running way toooo… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x