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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My regular,easy to use email disappeared and instead I got

Customer Question

my regular,easy to use email disappeared and instead I got pages abt setting up an acct. As that seemed my only way forward,I started the process. Now my email address has been changed and all my contacts have disappeared! Pls get me out of this mess and let me have my simple emasil serviceBACK!
JA: Just to clarify, what email service provider are you using for this account?
Customer: gmail
JA: Have you installed any updates recently?
Customer: None, except when I took the ill adviced move to "set up an acct" hoping that would get me back to my emails
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want all this "welcome to your new nightmare" "stuff" GONE!
Submitted: 2 months ago.
Category: Computer
Expert:  Cory replied 2 months ago.

Welcome, I am Cory.

You are in this new email now?