How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Please help me Google has made a disaster of my account

Customer Question

Please help me Google has made a disaster of my account call
JA: Have you contacted anyone about your account?
Customer: Yes. Land line phone(###) ###-####JA: What's the brand/model/Operating System (OS) of your computer?
Customer: It's not a computer lap top and cell phone samsung replaced cell phone other was not working Verizon activated it yesterday now Google is saying they have no info password. Etc please call me
JA: When did you purchase your Samsung? What troubleshooting have you tried?
Customer: Please call
JA: Anything else you want the computer expert to know before I connect you?
Customer: Why and get this matter fixed
Submitted: 2 months ago.
Category: Computer
Expert:  Richard replied 2 months ago.

Hi there and welcome

Do you know your Gmail email address you used with the account?